Hosted Phone Systems - Salient Networks

Common Questions About Hosted Phone Systems

Though hosted phone technology is really nothing new—it’s been around for more than 20 years—it’s something that a lot of businesses are just now adopting. That means there remains some considerable unfamiliarity. Here are a few of the most common hosted phone questions we get here at Salient Networks, along with some brief input on each.

What is a hosted phone system?

When we talk about hosted phone systems, we’re talking about cloud-based technology that allow for calls to be made from traditional handsets or computer-based phone programs—all without wiring needed. A hosted phone provider, like Salient, will take care of all the hardware requirements in a secure, off-site location. As such, hosted phone technology is flexible, has a small footprint, and provides minimal maintenance needs.

What equipment does my business need to get started with a hosted phone system?

A quality broadband connection is really the only requirement. (Traditional handsets are needed if you plan to use them.)

How do I know if I have sufficient broadband strength for a hosted phone system?

You probably do—the threshold is not that high—but if you’re concerned, you can always get it tested by your broadband provider.

Does hosted phone technology allow me to make calls while using the Internet on my PC?

Yes! Multi-tasking is incredibly easy with hosted phone technology.

Do I get to keep using my current phone number when I switch to a hosted phone system?

The answer to this is almost always yes, though it’s still smart to confirm it with your hosted phone provider.

What’s the first step in getting a hosted phone system for my place of work?

Reach out to our professionals here at Salient Networks and we’ll happily walk you through the process!